Consumer Financial Protection Bureau (CFPB)
Congress created the Consumer Financial Protection Bureau to make markets for consumer financial products and services work for Americans.
The CFPB has a dedicated Office of Servicemember Affairs to address consumer financial challenges affecting military members, veterans, and their families.
You can find their webpage at www.consumerfinance.gov/servicemembers.
If you have issues with your credit card, mortgage, credit reporting, debt collection, bank account or service, money transfer, payday loan, private student loan, or other consumer loan submit a complaint or call toll-free at (855) 411-CFPB (2372).
The CFPB can assist over the phone in more than 180 languages.
Complaints can also be faxed in to (855) 237-2392 or mailed to:The Consumer Financial Protection Bureau P.O. Box 4503 Iowa City, IA 52244
Students and Young Adults
Answers to Common Questions
Last updated May 2018